Shaping the future of your water and waste water services

Scottish Water is asking its customers in communities throughout Scotland to help shape water and waste water services in a major consultation. A six month long programme which will define service and spending priorities over the next 25 years.

Stakeholders and communities are being asked to consider three key ambitions which it is proposed will underpin Scottish Water’s activities:

 ·         Delivering a consistently leading customer experience

·         Keeping customer prices low by driving further innovation and efficiency through smart investment choices

·         Increasing the reliability, resilience and sustainability of our services to new and emerging challenges

 The consultation is open until August and responses will help form Scottish Water’s planning for the future.

 The consultation can be completed online at www.yourwater.scot